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Fire & Water - Cleanup & Restoration

When a Disaster Strikes Your Business | SERVPRO® of San Juan

4/2/2024 (Permalink)

Any kind of disaster can leave you feeling completely overwhelmed and wondering where to go next. In an instant, everything at home, your community and your business can be changed for the worse.

Getting your life put back together at home is essential, but for a small business owner, so is getting work going again. By creating a plan ahead of time and having a team like ours at SERVPRO of East Brownsville & South Padre Island right around the corner, you can get back to business as usual quickly.

Prepare Ahead of Time

The best way to ensure a fast recovery after any kind of disaster strikes is by having an emergency plan. When you and your employees know how to respond before, during and after an event occurs, you can keep your business moving forward.

One of the most crucial parts of an emergency plan is communication. Your staff need to know each step of the process in order to make things run smoothly. Make emergency planning part of your regular training in order to keep everyone on the same page.

Regularly walk through your building, and ensure emergency routes are clear. Show your staff where the main water shut-off valve is and where fire extinguishers are located throughout your building. Assign staff members different actions to complete ahead of predicted disasters in order to prepare your building as much as possible.

After a disaster strikes, your employees need to know how work will start back. If working remotely is the plan, ensure secured networks are up and running. If you will be utilizing an alternate location, make sure everyone knows where and when to report for their duties.

Communicate with your team in multiple ways, and keep in mind that some disasters may take out networks long-term. Make sure everyone on staff can send and receive text messages as these are one of the more reliable ways to get in touch when coverage is spotty.

Recover Quickly

When you have a plan, you can rest a little easier knowing that everything has been done to protect your building and your staff. Make sure that contacting SERVPRO® is first on your to-do list as soon as the threat is over so that restoration can begin right away.

Our professional team can respond day or night to your physical location in order to start the rebuilding process, which means you can start communicating with your customers right away. Let them know a projected reopening date and how you will continue to serve them. Use multiple platforms to provide updates throughout your recovery process as well. Be transparent with your community in order to stay as engaged as possible with your customers.

Keep in mind that disaster recovery is a multilayered process that doesn’t happen overnight. Be flexible in how you keep work going, and shift your priorities as needed. With an open mind, you will push through any kind of disaster, and things will be back to normal that much faster.

Create and practice an emergency plan with your staff regularly, and make sure you have multiple ways to communicate with both your team and your community. No matter what happens, we can rebuild your physical location while you keep work going.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

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